Our Story

Building Trust Through Excellence Since 2017

Founded in 2017, Pioneer Investigation Services began with a simple yet powerful vision: to provide unparalleled security services that protect what matters most to our clients. What started as a small local security firm has grown into one of the region's most trusted and respected security service providers.

Over the past decade, we've built our reputation on three core principles: integrity, vigilance, and professionalism. Our commitment to these values has earned us the trust of hundreds of businesses and organizations across multiple industries.

Today, Pioneer Investigation Services employs highly trained security professionals, serves clients in multiple states, and continues to set the standard for excellence in the security industry. Our growth is a testament to our unwavering commitment to client satisfaction and security excellence.

10+

Years in Business

200+

Security Professionals

500+

Satisfied Clients

24/7

Service Availability

Security Team
Professional Guard
Security Operations
Our Foundation

Mission, Vision & Values

Our Mission

To provide superior security services that protect our clients' people, property, and assets through highly trained professionals, innovative solutions, and unwavering commitment to excellence. We strive to be more than security guards—we are trusted partners in safety.

Our Vision

To be the most trusted and respected security services provider in the nation, recognized for our professionalism, innovation, and commitment to client success. We envision a future where every business and community feels truly secure.

Our Values

  • Integrity: Honesty and transparency in all interactions
  • Vigilance: Constant awareness and proactive protection
  • Excellence: Exceeding expectations in every service
  • Respect: Treating everyone with dignity and professionalism
  • Accountability: Taking ownership of our responsibilities
Why Pioneer

What Makes Us Different

Licensed & Certified Excellence

All our security professionals are fully licensed, bonded, and insured. We maintain all necessary state certifications and exceed industry training standards. Our commitment to compliance and professionalism ensures you receive the highest quality service.

Experienced Leadership Team

Our Team brings decades of combined experience from military, law enforcement, and corporate security backgrounds. This diverse expertise allows us to develop comprehensive security strategies for any situation.

Comprehensive Training Programs

We invest heavily in ongoing training for all personnel. From de-escalation techniques to emergency response procedures, our guards receive continuous education to stay ahead of emerging security challenges.

24/7 Client Support

Our dedicated account managers are available around the clock to address any concerns or adjust services as needed. We pride ourselves on responsiveness and maintaining open communication with every client.

Advanced Technology Integration

We leverage cutting-edge security technology including GPS tracking, mobile reporting apps, and sophisticated surveillance systems to enhance the effectiveness of our human security presence.

Client-First Approach

Every security plan is customized to your specific needs. We take time to understand your unique challenges and develop tailored solutions that fit your budget without compromising quality.

Meet Our Team

Experienced Leadership

Our management team brings decades of security expertise

CEO

James Patterson

Chief Executive Officer

Former FBI Special Agent with 20+ years in security management. James founded Pioneer Investigation Services with a vision to redefine security excellence.

COO

Sarah Mitchell

Chief Operating Officer

MBA with 15 years in operations management. Sarah ensures operational excellence and client satisfaction across all service lines.

Director of Operations

Robert Chen

Director of Operations

Retired US Marine Corps officer with extensive experience in tactical operations and training. Robert oversees guard training and field operations.

Training Director

Maria Rodriguez

Training Director

Former police academy instructor with expertise in law enforcement training. Maria develops and implements comprehensive training programs.

Credentials

Certifications & Affiliations

State Licensed

Fully licensed security agency with all required state permits and certifications

Bonded & Insured

Comprehensive liability insurance and bonding for complete client protection

ASIS Member

Active member of the American Society for Industrial Security

Industry Recognition

Multiple awards for security excellence and client service

Our Commitment to You

We promise to deliver professional, reliable, and effective security services that exceed your expectations. Your safety and peace of mind are our top priorities. Every guard, every shift, every day—we're committed to excellence in everything we do.

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